15 Responses

  1. Chris Wiegman
    Chris Wiegman April 4, 2013 at 17:43 | | Reply

    Plugin conflicts are a tricky beast. My own plugin, Better WP Security, can by design conflict with some other plugins and troubleshooting such issues can be a nightmare for folks. One piece I might suggest adding to your post for such a situation is to turn debugging on in the wp-config.php. Often times this will turn the white screen of death into a usable error message that can save a lot of time in tracking down issues.

    1. Jean Galea
      Jean Galea April 9, 2013 at 10:55 | | Reply

      That’s another good tip Chris, thanks for stopping by.

    2. Dewapoker
      Dewapoker July 2, 2015 at 08:07 | | Reply

      Very interesting thanks. I believe there’s even more that could be on there! Keep it up.

  2. Christopher Stevenson
    Christopher Stevenson April 4, 2013 at 18:11 | | Reply

    Wonderful advice (renaming the plugins folder). Thank you!

  3. kurtpayne
    kurtpayne April 5, 2013 at 03:39 | | Reply

    Some plugins will create drop-ins or mu-plugins on activation. If, after the above steps, your site is still stuck, try checking for drop-ins and mu-plugins.

    mu-plugins are stored in wp-content/mu-plugins. If that folder doesn’t exist, then you don’t have any mu-plugins.

    drop-ins are stored in wp-content and there’s a certain set of files that will be loaded. If any of these files are present, rename them to “.bak” to disable them


    1. Jean Galea
      Jean Galea April 9, 2013 at 10:53 | | Reply

      Nice tip Kurt, thanks.

  4. Paul
    Paul April 9, 2013 at 10:40 | | Reply

    The advices in this post can be useful. In my case i avoided the impacts of plugin crashing by making a backup with WP simple backup plugin. By the way, nice idea with Dropbox.

  5. kartheek
    kartheek April 12, 2013 at 05:14 | | Reply

    Thanks Jean and Kurt 🙂

  6. Fernando Rhey
    Fernando Rhey March 26, 2014 at 06:49 | | Reply

    Thank you very much! You saved my day. I followed your steps to regain access to wp-admin and it worked just fine – after hours of nothing and blank screen.

  7. apa itu plugin wordpress
    apa itu plugin wordpress April 28, 2014 at 05:18 | | Reply

    thank you
    This is very useful for me

  8. Hamza Ghani
    Hamza Ghani August 8, 2015 at 11:39 | | Reply

    Nice tip, very useful, thanks 🙂

  9. giulia-san
    giulia-san September 10, 2015 at 07:36 | | Reply

    What if I can’t access mywebsite.com/wp-admin/plugins.php? It is giving me the same ‘can’t connect to server’ page which is preventing me from accessing the site/admin site… please help! Would be much appreciated!!

  10. alexkenny30
    alexkenny30 October 11, 2015 at 18:43 | | Reply

    same as giulia-san. “Unable to find page.” Uh oh.

  11. Craig Webster
    Craig Webster March 12, 2016 at 07:04 | | Reply

    Just got ‘white screen of death’. This post saved my life. Wouldn’t have known where to start otherwise. Thank you.

  12. Kirsten Bullock
    Kirsten Bullock August 11, 2016 at 16:54 | | Reply

    Thanks so much for this post! My heart stopped when I got the ‘white screen of death.’ Quick and easy fix with your help.

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