10 Responses

  1. jeansamdenis
    jeansamdenis April 8, 2013 at 11:01 | | Reply

    Very interesting, thanks.
    Can this plugin do that (top slider) ? http://www.acimeframe.com/
    Thanks for you reply.

  2. Nora McDougall-Collins
    Nora McDougall-Collins June 4, 2013 at 01:12 | | Reply

    So, to use Royal Slider, you have to add code to the template files. I have tried to find easy-to-use instructions for this plugin, but they don’t seem to be available. That means that most of my clients and students, who like to add their own plugins, can’t use it. (We do go through a lesson on how to evaluate the quality of a plugin with them.) I will have to let all my clients and students know that this is not a plugin for them unless they want to pay me to code.

    What a shame!

  3. Dmitry Semenovr
    Dmitry Semenovr June 4, 2013 at 10:46 | | Reply

    Hi Nora,

    You’re not obligated to modify template files to add slider to page. Slider can be added in any place via shortcode (where shortcodes are supported), widget (where widgets are supported), or PHP function call. Not sure if I understand what’s the issue is about.

    Please visit plugin knowledge base http://help.dimsemenov.com/kb and watch at least one video installation video.

    Best,
    Dmitry

    1. Nora McDougall-Collins
      Nora McDougall-Collins June 4, 2013 at 16:37 | | Reply

      Dmitry,
      Thank you for your response. Based on the website for your slider, I recommended it to two of my WordPress clients. Since installing it, we have had nothing but problems.
      Problem 1: There is no obvious place for my clients to add images to the sliders. The assumption is that a slider is like a slideshow. You set up an instance of a slider and you add photos to it. We can set up the instance, but there is no place for them to add images. We do not want to pick up images that are already in the posts.
      Problem 2: Since is seems like such a simple thing that you should be able to have images in a slider, I tried to go to the forum for the plugin. I have three screenshots of how it doesn’t work, The first screenshot shows how the forum login picks up the API key where the email address should go. The second screenshot shows how when I put in the email, it is not correct, even though it is the same email address that the order confirmation went to. The third screenshot shows how if I try the password reset it says that the email address isn’t recognized even though it is the email address that your system used to confirm the purchase.
      Problem 3: There is no other way to get information to you. So, if you can’t log in you can’t get information. So, I have resorted to looking up forum and blog posts about your product and leaving notes in all of them hoping to get an answer.

      1. Dmitry Semenovr
        Dmitry Semenovr June 5, 2013 at 10:00 | | Reply

        Nora, as I told before, please watch videos from knowledge base http://help.dimsemenov.com/kb/wordpress-royalslider-tutorials There is a short 3-minute video for every type of slider, and it lasts only 3 minutes

        Please use RoyalSlider support forum http://help.dimsemenov.com to ask questions or if you’re having issues with something..

        1. Nora McDougall-Collins
          Nora McDougall-Collins June 6, 2013 at 00:46 | | Reply

          Dmitry,
          When a client indicates a problem, the first solution is to ask them what steps they took. This type of feedback could also be averted through walkthrough testing. So, since you insist on scolding me, instead of listening, I will pretend that you asked the right question and give you an answer. If you need more screenshots of how I finally found your public documentation and got lot in it, I will be happy to provide them.

          Here is my process for trying to find help on Royal Slider:

          1. Do a Google search.
          2. Go to http://dimsemenov.com/plugins/royal-slider/wordpress/?s=cwp. This page has lots of words very few links to helpful information 🙁
          3. Oh, there is a documentation link at the bottom, but the Knowledge Base mention does not have a link. The documentation link goes to http://dimsemenov.com/plugins/royal-slider/wordpress/?s=cwp, which is all about code. So, a rational viewer could assume that the only way to work with Royal Slider is in code.
          4. Oh, there is an open ticket link where I think I can ask a question. The link goes to http://thecomputergal.com/Images/ScreenShots/Websites/Errors/RoyalSliderSupportLogin.jpg which picks up the product code automatically, but that field is supposed to hold an email address.
          5. So, I change it to an email address and it reverts to the product code. http://thecomputergal.com/Images/ScreenShots/Websites/Errors/RoyalSliderError.jpg
          6. So, I try to reset the password, in case that is the problem, and I get. http://thecomputergal.com/Images/ScreenShots/Websites/Errors/BadEmailAddress.jpg
          7. I was careful to enter the same email address where the client received the order confirmation.

          Definitely a user interface problem!

  4. Michael
    Michael June 27, 2013 at 04:20 | | Reply

    I bought Royal Slider after getting a refund for another very popular WP slider that cost me $70(with a big discount) because it didn’t meet my needs or expectations.

    I can only say good things about Royal Slider. No problems using it for me and I haven’t found it complicated to set up, use or modify. If you know how to create a gallery in WP, then you’re golden.

    Well worth the 20 bucks in my opinion.

  5. Ravi Shah
    Ravi Shah September 5, 2013 at 16:12 | | Reply

    Hello,

    Slider seems really great.
    Can I get it for demo license for 2 weeks or so. So i can check if it fulfills all my requirement and later I can surely buy it.

  6. James Morris
    James Morris February 17, 2015 at 11:33 | | Reply

    Unless you know your way around css and java, I’d stay away and turn to Revolution or Master sliders. Royal is just too ugly and too hard to navigate and use unless you are have lots of coding knowledge. I had it and could not use it. Any changes require a lot of work. It does offer a lot of options to modify the slider on the good side. If you are a coding pro, this slider is for you!

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